Military flying activities

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    Defence aircrews operate military aircraft in ways that minimise noise when flying over populated areas.

    If you feel a military aircraft has not operated in line with proper procedures and guidelines, you can make an enquiry or a complaint. The Department of Defence (the Department) registers and responds to these enquiries and complaints.

    Find out about air force operations on the Department's Operations Near Me page. Find your closest Royal Australian Air Force (RAAF) base with aircraft.

    The complaints process

    If required, the Department will investigate if a military aircraft was operating outside relevant procedures and guidelines. Read more on the Department's aircraft noise webpage.

    To make an enquiry or complaint, you can:

    by form
    Online Enquiry / Complaints form

    Submit a Defence Aircraft Noise enquiry or complaint using the online enquiry / complaint form

    by phone
    Phone your closest base

    Call 1300 DEFENCE (1300 333 362)

    Ask to be connected to your closest base with aircraft.

    Aircraft Noise Ombudsman

    Make a complaint to the Department of Defence as your first step and wait for the outcome of the Department's process.

    If you are not satisfied with the Department's outcome or complaint handling process, you can ask for an independent review by the Aircraft Noise Ombudsman.

    The Ombudsman can independently review how Defence handles a complaint made about military aircraft noise. This includes complaints related to community engagement and the presentation and distribution of information about military aircraft noise.

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